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Terms of Service

Effective Date: March 2026 Last Updated: March 8, 2026

These Terms of Service ("Terms") govern your access to and use of the LeanTable mobile application, web platform, and related services (collectively, the "Service") provided by LeanTable ("we," "us," or "our"). By creating an account or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

1. Eligibility and Account Registration

1.1 Eligibility

You must be at least 18 years of age and have the legal authority to enter into these Terms on behalf of yourself or the business entity you represent. The Service is designed for food service businesses and their authorized personnel.

1.2 Account Creation

To use the Service, you must create an account by providing accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

1.3 Organization Accounts

If you create an account on behalf of a business or organization, you represent that you have the authority to bind that entity to these Terms. The entity will be responsible for all activity under the account, including activity by employees and authorized users you invite to the platform.

2. Description of the Service

LeanTable is a restaurant operations management platform that provides tools for:

  • Inventory tracking and management
  • Waste logging and analysis
  • Menu engineering and recipe costing
  • Staff scheduling and time clock management
  • Purchase order creation and supplier management
  • Point-of-sale (POS) integration and sales analytics
  • AI-powered operational insights and recommendations
  • Financial reporting and health score metrics
  • Multi-location management
  • Ancillary revenue tracking

3. Acceptable Use

You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree not to:

  • Use the Service for any illegal or unauthorized purpose
  • Attempt to gain unauthorized access to the Service, other accounts, or any related systems or networks
  • Interfere with or disrupt the integrity or performance of the Service
  • Reverse engineer, decompile, disassemble, or attempt to derive the source code of the Service
  • Use automated means (bots, scrapers, or similar tools) to access the Service without our prior written consent
  • Upload or transmit viruses, malware, or other harmful code
  • Impersonate any person or entity, or misrepresent your affiliation with any person or entity
  • Use the Service to store or transmit content that infringes on any third party's intellectual property rights
  • Sublicense, resell, or redistribute the Service to third parties without our prior written consent
  • Use the Service in a manner that could damage, disable, or impair the Service or interfere with any other party's use of the Service

4. Your Data and Content

4.1 Ownership

You retain all ownership rights to the data and content you submit to the Service ("Your Data"). This includes inventory records, recipes, employee information, financial data, and all other operational data you input or import.

4.2 License to Us

By using the Service, you grant us a limited, non-exclusive, worldwide license to use, process, and store Your Data solely for the purpose of providing and improving the Service. This license terminates when you delete your account, subject to our data retention practices described in our Privacy Policy.

4.3 Data Accuracy

You are responsible for the accuracy and completeness of Your Data. We are not liable for any decisions you make based on data entered into or generated by the Service.

4.4 Data Export

You may request an export of Your Data at any time by contacting us at support@leantable.app.

5. POS Integrations and Third-Party Services

The Service may integrate with third-party point-of-sale systems, including Toast and Square. By connecting a POS integration:

  • You authorize us to receive and process transaction data from your POS provider
  • You represent that you have the right to share such data with us
  • You acknowledge that third-party services are governed by their own terms and privacy policies
  • We are not responsible for the availability, accuracy, or security of third-party services

6. AI-Powered Features

The Service includes AI-powered features, including an AI assistant and demand forecasting. You acknowledge that:

  • AI-generated insights and recommendations are provided for informational purposes only and should not be considered professional advice
  • AI outputs are based on the data available and may not always be accurate or complete
  • You are solely responsible for any business decisions made based on AI-generated recommendations
  • We may update or modify AI models and capabilities at any time to improve the Service

7. Kiosk Mode and Employee Use

If you enable kiosk mode for employee time clock functionality:

  • You are responsible for informing your employees about the use of LeanTable for time tracking, including any location or photo verification features you enable
  • You must comply with all applicable labor laws and regulations regarding time tracking and employee monitoring in your jurisdiction
  • You are responsible for securing kiosk devices and preventing unauthorized access
  • Employee data entered into the system is subject to our Privacy Policy

8. Intellectual Property

8.1 Our Intellectual Property

The Service, including its design, features, functionality, code, documentation, logos, and trademarks, is owned by LeanTable and is protected by copyright, trademark, and other intellectual property laws. These Terms do not grant you any right, title, or interest in the Service except for the limited right to use it in accordance with these Terms.

8.2 Feedback

If you provide us with feedback, suggestions, or ideas regarding the Service ("Feedback"), you grant us a perpetual, irrevocable, royalty-free, worldwide license to use, modify, and incorporate such Feedback into the Service without any obligation to you.

9. Fees and Payment

Certain features of the Service may require a paid subscription. If applicable:

  • Fees will be clearly communicated before you are charged
  • Subscriptions may be billed monthly or annually, as selected during signup
  • All fees are non-refundable unless otherwise stated or required by applicable law
  • We reserve the right to change pricing with at least 30 days' prior notice
  • Failure to pay may result in suspension or termination of your access to the Service

10. Service Availability and Modifications

10.1 Availability

We strive to maintain the Service's availability but do not guarantee uninterrupted or error-free operation. The Service may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control.

10.2 Modifications

We reserve the right to modify, update, or discontinue any part of the Service at any time. We will make reasonable efforts to notify you of material changes that may affect your use of the Service.

11. Termination

11.1 Termination by You

You may terminate your account at any time by contacting us at support@leantable.app. Upon termination, your right to use the Service will cease immediately.

11.2 Termination by Us

We may suspend or terminate your account at any time if:

  • You violate these Terms or any applicable law
  • Your use of the Service poses a security risk to us or other users
  • Your account has been inactive for an extended period
  • We are required to do so by law
  • We discontinue the Service

Where possible, we will provide reasonable notice before terminating your account and an opportunity to export Your Data.

11.3 Effect of Termination

Upon termination, your license to use the Service ends. Sections of these Terms that by their nature should survive termination (including but not limited to Sections 4.1, 8, 12, 13, 14, and 15) will survive.

12. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

WITHOUT LIMITING THE FOREGOING, WE DO NOT WARRANT THAT:

  • THE SERVICE WILL MEET YOUR SPECIFIC REQUIREMENTS
  • THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE
  • THE RESULTS OBTAINED FROM THE SERVICE, INCLUDING AI-GENERATED INSIGHTS AND FORECASTS, WILL BE ACCURATE OR RELIABLE
  • ANY ERRORS IN THE SERVICE WILL BE CORRECTED

13. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL LEANTABLE, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, REVENUE, BUSINESS OPPORTUNITIES, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SERVICE, REGARDLESS OF THE CAUSE OF ACTION OR THE THEORY OF LIABILITY (WHETHER IN CONTRACT, TORT, OR OTHERWISE), EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE EXTENT PERMITTED BY LAW, OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100).

14. Indemnification

You agree to indemnify, defend, and hold harmless LeanTable and its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:

  • Your use of the Service
  • Your violation of these Terms
  • Your violation of any applicable law or regulation
  • Your violation of any third party's rights, including intellectual property or privacy rights
  • Any data or content you submit to the Service

15. Governing Law and Dispute Resolution

15.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions.

15.2 Informal Resolution

Before filing any formal legal action, you agree to first attempt to resolve any dispute informally by contacting us at support@leantable.app. We will attempt to resolve the dispute within 60 days of receiving your notice.

15.3 Binding Arbitration

If informal resolution is unsuccessful, any dispute arising out of or relating to these Terms or the Service shall be resolved through binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules. The arbitration shall take place in the State of Delaware. The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

15.4 Class Action Waiver

YOU AND LEANTABLE AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one person's claims and may not preside over any form of representative or class proceeding.

15.5 Exceptions

Notwithstanding the above, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement of intellectual property rights.

16. Modifications to These Terms

We may revise these Terms from time to time. When we make material changes, we will:

  • Update the "Last Updated" date at the top of this page
  • Notify you via in-app notification or email at least 30 days before material changes take effect
  • Provide a summary of the changes

Your continued use of the Service after the revised Terms take effect constitutes your acceptance of the changes. If you do not agree to the revised Terms, you must stop using the Service and may request account deletion.

17. General Provisions

17.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and LeanTable regarding the Service and supersede all prior agreements and understandings.

17.2 Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

17.3 Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.

17.4 Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations under these Terms without restriction.

17.5 Force Majeure

We shall not be liable for any failure or delay in performing our obligations under these Terms due to circumstances beyond our reasonable control, including but not limited to natural disasters, war, terrorism, labor disputes, government actions, internet or telecommunications failures, or power outages.

18. App Store Compliance

If you access the Service through the Apple App Store or Google Play Store, the following additional terms apply:

  • These Terms are between you and LeanTable, not with Apple Inc. or Google LLC
  • Apple and Google have no obligation to provide maintenance or support for the Service
  • In the event of any failure of the Service to conform to any applicable warranty, your sole remedy is as set forth in these Terms
  • Apple and Google are not responsible for addressing any claims relating to the Service or your use thereof
  • Apple and Google are third-party beneficiaries of these Terms and may enforce them against you
  • You must comply with any applicable third-party terms of agreement when using the Service (e.g., your wireless data service agreement)

19. Contact Us

If you have questions about these Terms or the Service, please contact us:

LeanTable
Email: support@leantable.app
Website: leantable.app

LeanTable
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